Yes. All SkinTech devices are designed with gentle, non-invasive technology suitable for sensitive, reactive, or mature skin. Each device offers adjustable intensity levels so you can personalize it to your comfort. But always consult a medical professional for specific skin conditions.

Most customers begin noticing visible improvements within 2–4 weeks of consistent use, depending on the device. Full results develop over 6–8 weeks as your skin naturally rejuvenates.

All Serena Flora orders ship directly from U.S. for fast and reliable delivery.

Please allow 1–2 business days for our team to carefully process, prepare, and quality-check your order before it ships.

Once dispatched, most U.S. orders arrive within 3–7 business days, depending on your location and carrier volume.

You’ll receive a tracking number the moment your package is on its way.

Absolutely. Our devices are designed to enhance absorption of serums and moisturizers.

For best results, use them with:

• A hydrating serum (hyaluronic acid)
• A water-based gel for conductivity (for EMS/microcurrent devices)

Usage varies by product:

• Red Light / LED Devices: Daily or 3–5x weekly
• EMS & Body Sculpting Devices: 3–4x weekly
• Laser Hair Removal: Once weekly until desired results

Each product page includes a step-by-step usage guide.

Yes. If an item is defective or damaged, Serena Flora offers exchanges or refunds.

All SkinTech devices ship from the USA.